HELP CENTER

Support

We usually reply within 1–2 business days.

Frequently asked

Is HBPLAY+ free?

The app is free to download. Any paid features are shown clearly before you buy.

Which devices are supported?

iPhone, iPad, and Android phones and tablets. Check the published store listing for minimum system requirements.

Do I need an account?

You can browse easily. An account unlocks personalization and notifications.

Who makes HBPLAY+?

HBPLAY+ is published by AWOBAZ DTS INC.

Why won't a video play?

Check your connection, update the app, then restart it. If it still fails, email us your device model.

How do I reset my password?

Tap Forgot password on the sign-in screen and follow the email link.

How do I delete my account?

Open the Delete Account page from the footer.